Frequently Asked Questions

Help & FAQs

Schoolkart.com is one-stop shop for all your Uniform, Books, Shoes & Stationery needs! Whether you need uniforms for the young ones returning to school, stationery for the budding artists, trendy bags for college, or sporting equipment for the active ones, SchoolKart has it all. We ensure you a delightful shopping experience all the time, every time.

 

Why should I buy from Schoolkart?

We ensure you a delightful shopping experience all the time, every time. We’ve all been there. Shopping for the beginning of the school season. Taking a day off to shop. Long queues at uniform shops. Sizes unavailable. Designs unavailable. And above all, an experience that should be full of the joy of getting new clothes is full of hassle and turns out to be an expensive affair. Schoolkart provides products with quick delivery, easy exchanges from trusted sellers.

 

What products do you sell?

We sell products of all the leading brands for school children including products such as school uniforms, books, stationary, shoes, accessories etc.

 

What is the minimum order value?

There is no minimum order value.

 

What are the delivery charges?

Yes, there is a delivery charge of Rs 49/order.

 

What are the payment options available?

•  Credit cards - We accept all credit cards.

•  NetBanking

•  Debit cards

•  Cash on Delivery

•  Online Store Credit

 

Any hidden taxes and charges?

None at all. All taxes - VAT for products and service charges for deliveries and services are included in the rates mentioned. You can also see taxes paid in your invoice.

 

What is the CSR – Schoolkart cares?

Schoolkart as an organization believes in giving back to society whilst creating a meaningful impact.  We all have discarded school uniforms, books and shoes lying in our shelves. Why not donate them to children who don’t have clothes or shoes to wear and books to read. As a CSR initiative, if you wish to donate these items, we can get these collected from your doorstep through our reverse logistics partners. There is a nominal delivery charge of Rs 50 for this service, which goes towards packaging and shipping of these products to NGO’s, who further distribute them to the underprivileged children. No portion of this Rs 50 is retained by Schoolkart. Let’s join hands and make an impact!

 

How long will it take to receive my order?

For Delhi/NCR:

We are committed to delivering all orders within 2-3 business days of the order being confirmed. This shipping policy applies to orders placed in NCR. Schoolkart also offers Next Day delivery on certain products.

 

For other Metros:

Orders from other Metros (excluding Delhi/NCR) will be dispatched through our delivery partners and should reach you in 4 to 6 working days from order confirmation.

 

For Non Metros:

All products will reach you within a time span of 6 to 8 days. For certain remote geographies the time for delivery may exceed 12 days.

 

What is your return/exchange/replacement policy?

We will replace your products in case of any damaged items received. We will pick the damaged products from doorstep. You can also exchange your items as per the Schoolkart Exchange policy. We do not accept returns and only offer exchanges.

 

How do i track my order?

To track an order status, please call us on 80100-22555 (10AM - 7PM, Mon to Sat) and speak with our customer service team. Please keep your invoice number/order number ready with you. You can also write to us at support@schoolkart.com and we will email you your order status.